Privacy Policy
At Gopher Grips LLC ("we," "our," or "us"), we value and respect your privacy. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit our website, www.gophergrips.com (the "Site"), and purchase our products or services.
By using our Site, you consent to the practices described in this Privacy Policy. Please read it carefully to understand how your personal data is handled.
1. Information We Collect
We collect both personal and non-personal information when you interact with our Site. The types of information we collect include:
Personal Information
Personal information is data that can be used to identify you. This may include:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information (e.g., credit card details, PayPal information)
Non-Personal Information
Non-personal information refers to data that does not identify you individually, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited on our Site
- Time and date of your visit
- Referring website or source
We may collect non-personal information using cookies and other tracking technologies to improve your experience on our Site.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill your orders, including delivering products, processing payments, and sending order-related communications.
- To communicate with you: We may send you order updates, promotional offers, newsletters, and other communications related to your account or our products and services.
- To improve our Site and services: We may use non-personal information for internal purposes, such as analyzing website traffic, improving user experience, and enhancing our product offerings.
- To provide customer support: We use your contact information to respond to inquiries and resolve issues related to your orders or products.
- To comply with legal obligations: We may use your information to comply with applicable laws, regulations, and legal processes.
3. How We Protect Your Information
We take the security of your personal information seriously. We use a variety of industry-standard security measures to safeguard your data, including:
- SSL encryption: Our website uses Secure Socket Layer (SSL) technology to protect sensitive data during transmission.
- Payment processing: We work with trusted third-party payment processors who maintain secure environments for handling your payment information.
- Data storage: We store your personal information in secure databases, and access is limited to authorized personnel only.
Despite our efforts to protect your data, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers and partners in the following circumstances:
- Service providers: We may share your information with third-party companies that help us with payment processing, shipping, order fulfillment, and marketing. These partners are required to keep your data confidential and use it only for the purpose of providing services to us.
- Legal compliance: We may disclose your information if required by law or to comply with legal processes, such as court orders, subpoenas, or investigations.
- Business transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.
We do not share your personal information with advertisers or marketing companies unless you have explicitly consented to such sharing.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our Site. Cookies are small text files stored on your device that help us remember your preferences, track your activity, and personalize your experience.
- Essential Cookies: These cookies are necessary for the functioning of the Site, such as for processing your orders and ensuring secure payments.
- Analytics and Performance Cookies: These cookies help us analyze how visitors use our Site, so we can improve its performance and design.
- Advertising Cookies: We may use cookies to serve personalized ads to you based on your browsing activity. You can manage your ad preferences through your browser settings or third-party platforms.
By using our Site, you consent to our use of cookies as outlined in this policy. You can adjust your browser settings to disable cookies, but this may impact your experience on the Site.
6. Your Rights and Choices
As a user of our Site, you have certain rights regarding your personal information:
- Access and Correction: You can request access to the personal information we hold about you, and request corrections or updates to that information.
- Opt-out of Communications: You can opt-out of receiving promotional emails or newsletters from us at any time by following the unsubscribe instructions in the emails or contacting us directly.
- Delete Your Information: In some cases, you may request that we delete your personal information, although we may need to retain certain data for legal or operational purposes.
- Cookie Preferences: You can manage your cookie preferences through your browser settings. Note that disabling cookies may limit certain features on our Site.
To exercise any of these rights, please contact us at [Your Contact Email].
7. Children’s Privacy
Our Site is not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we discover that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible.
8. Third-Party Links
Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites before providing your personal information.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will post the updated version on this page with a new "Last Updated" date. Your continued use of the Site after any changes to this Privacy Policy will constitute your acceptance of the updated terms.